How to Order

View Your Cart


You can add items to your shopping cart as you browse the site and then proceed to checkout. The cart is set up for so that you can make payment through PayPal or VISA/MC, but you can place the order online and send a check if you prefer. You're also welcome to fax or call in your credit card information after placing your order online.

PayPal payments are processed immediately through PayPal; any refunds on out of stock merchandise will be refunded through PayPal. VISA/MC payments are not processed until your order is ready to ship.


Please note that the shopping cart will automatically "empty" itself after an hour if you don't complete your checkout!


Prefer not to use the online shopping cart? Just list the items you want (with size and color numbers, please!), how you would like to pay and mail, email or call it in. Visa and MasterCard, PayPal and personal checks or money orders are all accepted. You'll receive an order confirmation with the total including the cost of shipping options (if any, most orders ship by USPS 1st class or Priority mail) and payment options.

Please allow 3 to 5 weekdays for your order to be ready to ship.

Shipping Costs
The calculator determines shipping cost based on the total price of your order, so often on very lightweight orders I am able to refund part of the shipping price. Please contact me if you have any question about shipping.Overseas customers are responsible for any duties or customs fees charged by their country.
Shipping Policies
US orders are usually shipped by USPS 1st class or Priority Mail although large or heavy items may ship UPS instead. The calculator will determine the cost for your order, although for very small or lightweight orders I may refund some of the postage charge. Media mail shipping is an option for large orders of books.

For orders to be shipped outside of the US the costs are determined by weight, distance and type of service requested.
Once your order is packed and weighed I'll contact you with shipping options and costs. Overseas customers are responsible for any duties or customs fees charged by their country.

Returns & Exchanges

If there is a problem with your order, please let me know as soon as possible. I want you to be delighted!

Wholesale Orders
Shop owners and designers, please call or email to set up an account. All SJ Designs original products are available for resale in your shop including beads, pearls, fibers, ribbons and my charted designs.

Contact Info
Phone/Voice Mail  518-828-1003
Toll Free Fax   1-877-209-6273
Email  susan@sj-designs.com (or .net)
By Mail  SJ Designs, 128 Warren Street, Hudson, NY 12534   USA

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